Courier Services in Your Customers' Hands
A customer mobile app for your courier service: book shipments, view rates, and check loyalty rewards without calling your branch.
- Book and check shipments from their phone
- Mobile booking with live rate access
- Loyalty points and rewards visible in the app
- Self-service that cuts calls to your branch
Common Customer Problems Without a Mobile App
Without a mobile app, routine courier activities stay tied to phone calls and desktop portals, and customers notice the friction.
- Customers can't book or check shipments outside office hours or away from a desktop.
- Booking details entered over the phone or through clunky web forms.
- Loyalty points invisible to the customer until someone looks them up.
- Routine questions turning into avoidable calls to your support team.
Turn Customer Friction into a Simple Mobile Experience
The Courier Customer Mobile App moves the most common customer activities onto the phone: booking, rates, and rewards, all self-service.
Convenient Mobile Access
Customers reach supported courier services from the app, at whatever hour suits them, without waiting for branch hours.
Simplified Mobile Booking
Mobile booking covers customer selection, consignment details, shipment information, rates, and confirmation in one flow.
Loyalty Points Access
Earned loyalty points sit in the app where customers can see them, one tap away from redemption.
Simple Reward Redemption
Redeeming rewards is a short, guided flow, so benefits actually get used instead of forgotten.
Customer-Focused Mobile Capabilities
Four steps cover the typical customer session, from opening the app to checking rewards.
Customer Access
Open the app and reach the courier functions available to your account.
Booking Details
Enter customer, consignment, shipment, weight, commodity, and related booking details.
Rates & Booking
Pull live rates, pick the option that fits, and confirm the booking.
Rewards
See accumulated loyalty points and open the redemption flow from the app.
From Shipment Details to Booking Confirmation
The documented booking workflow, step by step.
Select Customer
Pick the customer the shipment belongs to and enter the consignment information.
Add Shipment
Add shipment, packaging, weight, dimensions, commodity, and e-way bill details.
Get Rates
Fetch the latest applicable rates and choose the one you need.
Book & Access Data
Confirm the booking, then download or share the booking information.
Why Customers Benefit from the Mobile App
Supported courier activities happen in the app, not at a desktop during branch hours.
Customers complete bookings and routine activities themselves, without a phone call.
Points and redemption are visible to the customer, so rewards actually get used.
Regular app use keeps your courier service in front of customers between shipments.
Frequently Asked Questions
What is the Courier Customer Mobile App?expand_more
Can customers check their loyalty points?expand_more
Does the mobile app support booking activities?expand_more
How does the app improve the customer experience?expand_more
Put Your Courier Service on Customers' Phones
A customer-focused mobile app for booking, rates, and loyalty rewards, backed by your courier operations.