API Integration

Ship with Polaris API Integration

Polaris shipping runs through Softpal: bookings go out, tracking comes back, and cancellations are handled in the same place. Vendor polling and manual booking complete the picture for teams that need both.

Seamless Partnership

Polaris Deliveries Managed From a Single Screen

Connect Polaris's shipping API to Softpal once, and the daily shipping routine changes shape: consignments are booked where the orders already live, labels are produced without a separate tool, and delivery updates arrive on their own. Manual booking and vendor polling remain available for the shipments that need them.

  • REST API Ready
  • Real-time Sync
  • 24/7 Support
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Key Features

Ship with Polaris API Integration

Polaris shipping runs through Softpal: bookings go out, tracking comes back, and cancellations are handled in the same place. Vendor polling and manual booking complete the picture for teams that need both.

Vendor Booking In Place

Booking a Polaris shipment happens right where the order is, so staff never retype addresses into a carrier portal. Fewer manual steps means fewer mistakes and less time lost per order.

Cancellation Flexibility

Cancellations happen for all sorts of reasons: a customer changed their mind, an order could not be fulfilled. The Polaris booking can be cancelled from Softpal in a few clicks either way.

Real-Time Tracking

Follow every Polaris shipment from pickup to final delivery inside your own system. Staff answer delivery questions on the spot, and customers get the transparency they expect.

Vendor Polling

Vendor polling is what the integration does when real-time notifications are not on offer: it periodically checks the vendor's API for updates or new information. Requests sent too frequently risk server overload and wasted resources, so the polling interval is set deliberately.

Customized Solutions

Our Polaris integration services are configured around your business, not the other way round. Small e-commerce teams and larger operations get a setup that reflects how they actually ship.

Efficient Management

Shipment management combines vendor polling to check availability with manual booking for cases that need it, all alongside the automated flow. The result is a shipping process your team directs, not one that directs them.

Fetch Rates

Set the fetch rate and you have set how often your system asks Polaris for shipping data: every 5 minutes, hourly, or on triggers such as new orders and shipment status updates.

Pickup Request

When goods are ready for collection, an automated pickup request tells Polaris the location and starts the shipment process. The API does the notifying, so nobody has to.

Estimated Delivery Date

The estimated delivery date arrives after pickup, not before. Polaris's API works it out from distance, shipping method, the carrier's network, and how long order processing takes.

Exports & Imports

Across borders, Polaris's import and export services cover express delivery, freight forwarding, and customs brokerage that keeps shipments compliant with international regulations. Tracking runs throughout the shipping process, so goods moving worldwide remain visible and under control.

Vendor Reconcilation

Vendor reconciliation in accounts payable works by comparing internal vendor transaction records, imported bills included, against the statements vendors like Polaris issue. Spotting discrepancies early means they can be resolved in time and financial reporting stays trustworthy. Polaris's API supplies the shipping and logistics expenses, keeping the process automated and accurate.

Multiple Accounts Manage

Multiple Polaris accounts can operate concurrently, with each consignment matched to the right account by criteria you set. Consignment weight slabs can pre-assign accounts, one for shipments under 5kg and one for over, and geography can do the same: distinct accounts for Hyderabad, Telangana and Bangalore, Karnataka, with a default account covering all other locations across India.

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