Direct Vendor Booking
Staff can book MyDHL shipments straight from your system. Order details move across automatically, so nobody retypes addresses into a carrier portal or fixes errors caused by manual entry.
API Integration
Ship with MyDHL API Integration
Connect your system to MyDHL and handle bookings, label printing, shipment tracking, and cancellations without switching between tools. Vendor polling and manual booking are included, giving your team one place to manage every shipment.
Seamless Partnership
Connect Your Store to MyDHL Through One API
Our MyDHL integration links Softpal to DHL's shipping API, so rates, labels, tracking, and booking requests all come through one connection. Set it up once and your team works from the same screens they already use, while the system talks to MyDHL in the background.
- REST API Ready
- Real-time Sync
- 24/7 Support
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Key Features
Ship with MyDHL API Integration
Connect your system to MyDHL and handle bookings, label printing, shipment tracking, and cancellations without switching between tools. Vendor polling and manual booking are included, giving your team one place to manage every shipment.
Cancellation Flexibility
When a customer changes their mind or a consignment cannot be fulfilled, cancel the MyDHL booking from your dashboard. A few clicks end the shipment, with no separate login or support request needed.
Real-Time Tracking
Check the status of any MyDHL shipment from pickup through to delivery. Your support team answers customer questions from one screen instead of chasing the carrier for updates.
Vendor Polling
Vendor polling is the practice of asking a vendor's API for updates at regular intervals, and it is used when real-time notifications are not available. Requests sent too often can overload servers and waste resources, so we tune the polling interval to keep data current without unnecessary load.
Customized Solutions
Shipping rules differ from one business to the next. We shape the MyDHL integration around how you actually work, from booking rules to reporting, rather than asking your team to change processes to suit the software.
Efficient Management
Vendor polling for availability and manual booking sit next to automated workflows in the same system. Your team chooses the right approach for each shipment and keeps control over day-to-day operations.
Fetch Rates
Fetch rate is the term for how frequently your system requests shipping data from MyDHL. You might pull every 5 minutes, every hour, or only on certain triggers, such as a new order arriving or a shipment status change.
Pickup Request
MyDHL's API accepts automated pickup requests, so your system can tell MyDHL when goods are ready for collection and where to find them. The pickup is scheduled without a phone call to the depot.
Estimated Delivery Date
The pickup request starts the shipment, but the estimated delivery date comes from MyDHL's API once collection happens. Distance, shipping method, the carrier's network, and order processing time all feed into that estimate.
Exports & Imports
MyDHL's import and export services handle international shipping, with express delivery and freight forwarding among the options. Customs brokerage expertise keeps consignments compliant with international regulations, and tracking stays available across the journey so you know where goods are at any point.
Vendor Reconcilation
Reconciliation in accounts payable compares the vendor transaction records in your books, including imported bills, with the statements vendors like MyDHL send. Differences surface early and get resolved before they distort reporting. Pulling shipping expenses from MyDHL's API keeps that comparison current instead of manual.
Multiple Accounts Manage
Manage several MyDHL accounts side by side and decide which account handles which consignment. Weight-based rules can route shipments under 5kg and over 5kg to different accounts, and regional rules can do the same, for example one account for Hyderabad, Telangana and another for Bangalore, Karnataka, with everything else in India falling back to a default.
