Dynamic Fuel Surcharge
Fuel surcharges are calculated from current market rates and each carrier's own formula. The charge lands on the shipment automatically, with the calculation visible on the invoice.
Additional Charges Module
Courier Management Software with Automated Charge Calculation
Apply fuel surcharges, duties, handling, and storage fees automatically at the time of booking, so customers see the true cost of every shipment up front.
- Charge calculation built into booking, not bolted on
- Fuel surcharges, duties, handling, and storage fees
- Charge rules that match each customer's contract
- Cost breakdowns visible on every invoice
150+Dynamic Rules
99.9%Charge Accuracy
Real-timeEngine Sync
Optimization
Where Charge Automation Pays Off
- Every surcharge captured at booking instead of missed at invoicing.
- Charges applied from carrier-specific formulas, not manual lookups.
- Operational cost analytics that show which routes and services carry extra cost.
- Rate settings you can adjust per customer, service, or lane.
Additional Charges
Automated Additional Charge Management
Set a charge rule once and the software applies it to every qualifying booking. No more checking rate cards by hand at billing time.
Remote Area Detection
Pincode mapping identifies remote delivery locations on its own and adds the right surcharge. No one has to check location lists by hand, and hard-to-reach deliveries still recover their cost.
Insurance Surcharges
Optional cover based on the shipment's declared value. Charges scale with the risk, so shipments aren't over- or under-insured.
Overweight / Oversized Charges
Applied when a shipment exceeds standard size or weight limits. The extra handling the shipment requires gets billed rather than absorbed.
Customs Clearance Charges
Covers documentation, inspections, and compliance work for cross-border shipments. Charges can be adjusted to include extras like expedited processing or consultancy.
Special Handling Fees
Applied to fragile, hazardous, or sensitive shipments that need extra care in transit. The fee covers special packaging, safety precautions, and the tools required to move them safely.
After-Hours Delivery Fees
Charged for deliveries outside regular hours. Rates can vary by urgency, location, or schedule, giving customers an option when a shipment can't wait until the next business day.
Charge Details
Comprehensive Charge Breakdown
What each charge type covers and how the calculation works.
Dynamic Fuel Surcharge Calculation
The system checks current market rates and the carrier's own formula every time a surcharge applies. Rates update as fuel prices move, and the calculation for each shipment is recorded for billing.
- Surcharge recalculated from live market rates, not a fixed monthly table.
- Carrier-specific formulas respected, down to individual routes.
- Charges apply inside the existing booking workflow, with no separate step.
- Every surcharge is itemized on the invoice with a full audit trail.
Automated Remote Area Detection
When a booking comes in, pincode mapping decides whether the destination counts as remote and which surcharge tier applies. The charge follows the location automatically instead of relying on someone to catch it.
- Remote areas detected by pincode at the time of booking.
- Surcharge tier applied according to the location's classification.
- No manual cross-checking of location lists before dispatch.
- Remote delivery costs recovered consistently on every booking.
Insurance Surcharges
Insurance is optional and priced on the shipment's declared value. Coverage protects against loss, damage, or theft in transit, and the charge scales to match the risk involved.
- Applied only when the customer requests insurance coverage.
- Priced on declared value rather than a flat fee.
- The coverage applies to shipments that are lost, damaged, or stolen while in transit.
- Risk-based pricing can be used for high-value and fragile shipments.
Overweight / Oversized Charges
Shipments beyond standard size or weight limits need extra equipment, labor, or vehicle space. These charges recover that cost so standard shipments don't subsidize heavy ones.
- Triggered when a shipment exceeds the size or weight limit.
- Covers extra handling resources such as cranes or added labor.
- Cost allocated to the shipment that caused it.
- Shown as a separate line on the invoice for oversized items.
Customs Clearance Charges
Cross-border shipments often involve paperwork, inspections, and compliance checks before they can move forward. These charges cover the work involved in getting the shipment through this process and can include extra services such as expedited processing or consultancy.
- Covers documentation, inspections, and compliance for cross-border shipments.
- Keeps international shipments moving through regulatory checks.
- Can include expedited processing or consultancy when needed.
- Itemized so customers see what customs work cost.
Special Handling Fees
These fees are for fragile, hazardous, or sensitive shipments that need a bit more care while they’re in transit. They cover things like special packaging, safety precautions, and the tools needed to move the shipments safely.
- Applied to fragile, hazardous, or sensitive shipments.
- Covers special packaging, safety precautions, and handling tools.
- Keeps shipments compliant with safety and regulatory standards.
- Handling arranged to suit the shipment's specific requirements.
Weekend / After-Hours Delivery Fees
Some deliveries can't wait for the next business day. These fees cover work outside standard hours, with rates that vary by urgency, location, or schedule.
- Applied for deliveries outside regular working hours.
- Gives urgent or time-sensitive shipments a delivery option.
- Rates vary by urgency, location, and delivery schedule.
- Extended hours offered without disrupting standard schedules.
Automation
Automated Charge Management
Charge rules attach to each customer's contract terms. Once set, the software applies them to every booking without anyone re-entering rates.
15%
Margin Accuracy
Surcharges captured at booking are revenue that used to slip through at invoicing. The engine applies every rule the customer's contract qualifies for.
0%
Manual Errors
Multi-carrier pricing leaves plenty of room for human error when calculated by hand. Automated calculation removes that risk from the process.
100%
Billing Transparency
Every invoice breaks out base rates and surcharges line by line, which cuts down the disputes and pricing questions that follow customers after delivery.
FAQ
Frequently Asked Questions
How does the system handle rule priority?expand_more
Rule priority runs on a hierarchical logic tree. Global rules set the baseline, then customer-specific or service-level overrides layer on top. The most specific rule wins at calculation time.
Can we adjust charges based on regional variance?expand_more
Yes. Regional zones can be mapped down to postal code level, with specific multipliers or flat fees applied by origin-destination pair or across an entire territory.
How quickly do real-time updates take effect?expand_more
A published rule propagates across the Softpal ecosystem immediately. Any booking or quote generated after you save reflects the updated calculation logic.
Capture every charge your operation earns
Over 1,200 logistics enterprises use Softpal to apply surcharges automatically and keep their margins intact.