Seamless Vendor Booking
Book dpd shipments directly from Softpal rather than hopping over to the carrier portal. Order details come across on their own, so there is less retyping and less room for error.
API Integration
Ship with dpd API Integration
Book dpd shipments, print labels, and follow each parcel through to delivery from Softpal itself. Vendor polling, manual booking, and cancellations all sit in the same workflow.
Seamless Partnership
Seamless dpd shipping, connected to your order system
Hooking dpd up to Softpal puts shipping next to the orders your team already manages. Rates, labels, tracking, and cancellations run through one workflow, which trims the copy-paste out of daily dispatch.
- REST API Ready
- Real-time Sync
- 24/7 Support
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Key Features
Ship with dpd API Integration
Book dpd shipments, print labels, and follow each parcel through to delivery from Softpal itself. Vendor polling, manual booking, and cancellations all sit in the same workflow.
Cancellation Flexibility
Some bookings do need to be withdrawn. Send a cancellation to dpd from the same screen where you booked the shipment, whether the order changed or the customer pulled out.
Real-Time Tracking
Every parcel carries live Tracking from pickup to delivery, so your team can answer a where-is-my-order question without contacting the carrier. Customers hear actual status, not guesses.
Vendor Polling
When a carrier does not push status updates on its own, vendor polling fills the gap: Softpal periodically checks the dpd API and pulls fresh data for your shipments. The interval is tuned to stay useful without hammering the vendor's server.
Customized Solutions
A startup dispatching ten parcels a day and an enterprise moving hundreds need different arrangements. We shape the dpd setup around how your team actually ships, from account structure to label formats.
Efficient Management
Daily shipment handling stays in one place. Poll dpd for updates, step in with a manual booking when an order needs special attention, and keep the whole flow inside Softpal.
Fetch Rates
Pull live dpd rates before you book, working from your own negotiated tariffs. Your team quotes accurate shipping costs at checkout or over the phone without juggling a separate rate tool.
Pickup Request
Tell dpd your goods are ready for collection without ringing the depot. The pickup request goes through the API with the right address and time window, and the shipment cycle starts from there.
Estimated Delivery Date
After pickup, the dpd API returns a delivery estimate based on distance, service level, and how the shipment travels through the carrier's network. The date sits against the order, so support teams can set expectations accurately.
Exports & Imports
Move goods across borders with dpd's import and export services, from express parcels to forwarded freight. Their customs brokerage handles the paperwork side of clearance, and tracking continues across the journey so international orders stay visible throughout.
Vendor Reconcilation
Reconciliation compares the bills you imported from dpd against your own transaction records and flags anything that does not line up. With the API connected, shipping charges arrive as data rather than paper, so mismatches surface early and payments stay accurate.
Multiple Accounts Manage
Run several dpd accounts side by side and let Softpal pick the right one per shipment. A parcel under 5kg and a heavier one can bill to different accounts, and regional accounts can serve specific territories, such as Hyderabad in Telangana or Bangalore in Karnataka, with a default covering the rest of India.
