API Integration

Ship with DHL EXPRESS API Integration

Book DHL EXPRESS shipments, print labels, and follow every parcel to delivery from inside Softpal. Vendor polling, manual booking, and cancellations are part of the same workflow.

Seamless Partnership

Seamless DHL EXPRESS shipping, connected to your order system

Connecting DHL EXPRESS to Softpal puts shipping alongside the orders your team already works with. Rates, labels, tracking, and cancellations run through one workflow, which takes most of the copy-paste out of daily dispatch.

  • REST API Ready
  • Real-time Sync
  • 24/7 Support
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API Connected
Key Features

Ship with DHL EXPRESS API Integration

Book DHL EXPRESS shipments, print labels, and follow every parcel to delivery from inside Softpal. Vendor polling, manual booking, and cancellations are part of the same workflow.

Seamless Vendor Booking

Book DHL EXPRESS shipments straight from Softpal instead of jumping to the carrier portal. Order details transfer on their own, cutting retyping and the errors that come with it.

Cancellation Flexibility

Now and then a booked shipment needs to come back. Send a cancellation to DHL EXPRESS from the screen where you booked it, whether the order changed or the customer withdrew.

Real-Time Tracking

Every parcel carries live Tracking from pickup to delivery, so your team can answer a where-is-my-order question without emailing the carrier. Customers hear actual status, not guesses.

Vendor Polling

When a carrier does not push status updates on its own, vendor polling fills the gap: Softpal periodically checks the DHL EXPRESS API and pulls fresh data for your shipments. The interval is tuned to stay useful without hammering the vendor's server.

Customized Solutions

A startup dispatching ten parcels a day and an enterprise moving hundreds need different arrangements. We shape the DHL EXPRESS setup around how your team actually ships, from account structure to label formats.

Efficient Management

Daily shipment handling stays in one place. Poll DHL EXPRESS for updates, step in with a manual booking when an order needs special attention, and keep the whole flow inside Softpal.

Fetch Rates

Pull live DHL EXPRESS rates before you book, working from your own negotiated tariffs. Your team quotes accurate shipping costs at checkout or over the phone without juggling a separate rate tool.

Pickup Request

Tell DHL EXPRESS your goods are ready for collection without phoning the depot. The pickup request goes through the API with the right address and time window, and the shipment cycle starts from there.

Estimated Delivery Date

After pickup, the DHL EXPRESS API returns a delivery estimate based on distance, service level, and how the shipment travels through the carrier's network. The date sits against the order, so support teams can set expectations accurately.

Exports & Imports

Move goods across borders with DHL EXPRESS's import and export services, from express parcels to forwarded freight. Their customs brokerage handles the paperwork side of clearance, and tracking continues across the journey so international orders stay visible throughout.

Vendor Reconcilation

Reconciliation compares the bills you imported from DHL EXPRESS against your own transaction records and flags anything that does not line up. With the API connected, shipping charges arrive as data rather than paper, so mismatches surface early and payments stay accurate.

Multiple Accounts Manage

Run several DHL EXPRESS accounts side by side and let Softpal pick the right one per shipment. A parcel under 5kg and a heavier one can bill to different accounts, and regional accounts can serve specific territories, such as Hyderabad in Telangana or Bangalore in Karnataka, with a default covering the rest of India.

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