API Integration

ICICI Bank API Integration for Secure Deliveries

Receive ICICI Bank orders in your system, confirm them, and deliver cards, cheque books and statements with OTP verification tracked from pickup to handover.

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How the ICICI Bank API integration works

Orders generated by ICICI Bank reach the courier as order data by email in Excel format, ready to be picked up and processed without being typed in. Each one is then confirmed, moved through the carrier's network, and delivered against an OTP verified with the recipient. Because the handover is recorded rather than assumed, a dispute about whether an item was delivered is settled from the record instead of from memory.

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  • Real-time Sync
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Key Features

Banking items that have to arrive in the right hands

A card or a cheque book is not a parcel. This integration is built around OTP verification at the door and a status history for every consignment.

Credit Cards

ICICI Bank credit cards are delivered to the customer with the full journey tracked from pickup to doorstep, so the branch can see where a card is at any point.

Debit Cards

Debit card consignments are managed with live status and OTP-protected delivery, which is what keeps a card from being handed to someone who should not have it.

ATM PIN Delivery Papers

ATM PIN delivery papers are the most sensitive item in the set, and are handed over against a verified OTP rather than a signature.

Cheque Books

Cheque book deliveries are handled with the same order visibility as any other consignment, so a customer waiting on a new book can be told where it is.

Bank Statements

Bank statements go through a streamlined order workflow and a reliable fulfilment process, since a statement that arrives is also a record of what was owed and when.

Credit Card Statements

Credit card statements are managed with the same OTP security and the same speed as a physical card, which keeps a single process covering both.

Order Data by Email

Order data arrives by email in Excel sheet format and can be processed straight away, so the day's consignments are not waiting on somebody to retype them.

Acknowledgment

Once the data is received, the order is confirmed to signal that it is ready to be fulfilled, which is the point at which it joins the carrier's manifest.

In Transit

The carrier has collected the parcel and it is travelling to the delivery address.

Out for Delivery

The consignment has left its last facility and is on the final leg to the doorstep.

OTP Delivery or Attempt

An OTP is sent to the recipient. If it does not match, the consignment is not handed over, and the attempt is recorded.

Return to Origin

Where delivery could not be completed, the consignment is returned to origin and the return is tracked the same way as the outward journey.

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