Seamless Vendor Booking
Book AIR CANADA shipments directly from Softpal instead of switching to the carrier portal. Order details carry over automatically, which cuts out retyping and the errors that come with it.
Book AIR CANADA shipments from inside Softpal, print labels, and follow every consignment to delivery. The same integration covers vendor polling, manual booking, and cancellations, so unusual shipments never need a second tool.
Connecting AIR CANADA to Softpal links your shipping directly to the orders you already manage. Rates, labels, tracking, and cancellation requests all run through one workflow, which removes most of the copy-paste work from your daily dispatch.

Book AIR CANADA shipments from inside Softpal, print labels, and follow every consignment to delivery. The same integration covers vendor polling, manual booking, and cancellations, so unusual shipments never need a second tool.
Book AIR CANADA shipments directly from Softpal instead of switching to the carrier portal. Order details carry over automatically, which cuts out retyping and the errors that come with it.
Plans change, and a booked shipment sometimes needs to be withdrawn. Raise a cancellation with AIR CANADA from the same screen where you booked it, whether the order was amended or the customer cancelled.
Every consignment carries live Tracking from pickup to delivery, so your team can answer a where-is-my-order query without emailing the carrier. Customers see honest status instead of guesses.
When a carrier does not push status updates on its own, vendor polling steps in: Softpal periodically checks the AIR CANADA API and pulls fresh data for your shipments. The polling interval is tuned to stay useful without hammering the vendor's server.
A startup dispatching ten parcels a day and an enterprise moving hundreds have different needs. We shape the AIR CANADA setup around how your team actually ships, from account structure to label formats.
Day-to-day shipment handling stays in one place. Poll AIR CANADA for updates, step in with a manual booking when an order needs special care, and keep the whole flow inside Softpal.
Pull live AIR CANADA rates before you book, using your own negotiated tariffs. Your team quotes accurate shipping costs at checkout or over the phone without opening a separate rate tool.
Tell AIR CANADA your goods are ready for collection without phoning the local depot. The pickup request goes through the API with the right address and time window, and the shipment cycle starts from there.
After pickup, the AIR CANADA API returns a delivery estimate based on distance, service level, and how the shipment moves through the carrier's network. The date shows against the order, so support teams can set expectations accurately.
Move goods across borders with AIR CANADA's import and export services, from express parcels to forwarded freight. Their customs brokerage handles the paperwork side of clearance, and tracking continues across the journey so international orders stay visible end to end.
Reconciliation compares the bills you imported from AIR CANADA against your own transaction records, flagging anything that does not line up. With the API connected, shipping charges arrive as data rather than paper, so mismatches surface early and payments stay accurate.
Run several AIR CANADA accounts side by side and let Softpal pick the right one per shipment. A parcel under 5kg and a heavier one can bill to different accounts, and regional accounts can serve specific territories, such as Hyderabad in Telangana or Bangalore in Karnataka, with a default covering the rest of India.










