International courier management software has been a lifesaver as it\'s so easy to arrange a shipment. I particularly enjoy the large choice of couriers and the rates.
International Courier Management Software
Add your shipments easily through our intuitive Courier Management System (CMS). Seamlessly manage, track, and update your shipments in real-time to ensure efficient international delivery and full visibility across your logistics network.

Key Features of International Cargo Management Software
Powerful features designed to simplify, streamline, and optimize every aspect of your international cargo management process.
Advanced Rating System
The Advanced Rating System lets you create custom shipping rates with discounts or markups, manage zone tables, and support alternate international routes using default carrier zones like DHL, UPS, and FedEx.
- Create custom rate systems for individual customers
- Apply discounts or add markups to published rates
- Manage and generate zone tables, including default U.S. zones
- Support alternate international routes with specific rates
- Compatible with major carriers: DHL, UPS, FedEx, Purolator, TNT

Accounting
Charge all customers with a single click, set default charges, apply additional charges such as DAS, Brokerage, Hazardous Material etc. Define custom charge types, calculate residential fee Address Correction, Exceptional Handling Charge, etc automatically, and many more.
- Monitor daily sales and revenue trends with detailed transaction summaries
- Generate accurate invoices promptly for shipments and services
- Seamlessly manage and apply additional fees like fuel surcharges and handling charges
- Track customer payments, statuses, and payment history clearly
- Identify overdue payments to efficiently manage late fees and improve cash flow

Customer and Contract Entry
New Customer Creation, Create new Contract with Billing Period. Assigning of Special Rates and/or Published Rates and/or Discounted Rates.
- Create new customers by capturing essential contact and account details.
- Set up new contracts with flexible billing periods tailored to customer needs.
- Assign special, published, or discounted rates based on customer agreements.
- Choose billing cycles: weekly, fortnightly, monthly, or immediate invoicing.

Generate Customer Invoices
Automatically generate invoices only for those customers whose billing period is falling due. Avoid duplicate generation of invoice for the same shipment. Accurate calculation of freight charges as per Tariff or special rates as applicable.
- Automatically generate invoices only when the customer's billing period is due.
- Prevent duplicate invoice generation for the same shipment.
- Accurately calculate freight charges according to tariffs or applicable special rates.

Forwarding Manifest To Agent
- Manifest IN Importing using both XML and EXCEL Format files
- Gateway Master.
- Manifest OUT Based on the Selected Gateway.

Tracking Details
Track your consignments effortlessly with our comprehensive forwarding system. Each shipment receives a unique customer reference number that connects directly to your carrier's tracking system—including final forwarding numbers from major carriers like DHL.
- Assign Agent Carrier and Service details while preparing the Forwarding Manifest.
- Enter the Customer Reference number to link and track consignments effectively.
- Use the Final Forwarding Number from carriers like DHL for manifest preparation.
- Track consignments on the website using either the consignment number or customer reference number.
Frequently Asked Questions
Got Questions? We've Got Answers.
What is International Courier Management Software?expand_more
Softpal\'s International Courier Management Software is a smart platform designed to automate shipping workflows, track shipments in real-time, and manage compliance across multiple countries. It provides real-time international shipment tracking, auto-generated customs declarations, multi-currency billing, proof of delivery with digital signatures, and seamless integration with global courier APIs like FedEx, DHL, and UPS.
How does Master Management work in the system?expand_more
Master Management provides full control over core business data with centralized management of customers, products, vendors, and more from one place. Softpal ensures unified data control from a single source, eliminates duplicate entries for accurate data, provides faster operations with instant access to reliable information, and maintains audit-ready records with built-in compliance intelligence.
Does the software support multi-currency billing and invoicing?expand_more
Yes, the platform supports multi-currency billing and invoicing for international transactions across different countries. Softpal automates invoicing to reduce manual errors, tracks payments and outstanding balances in real time, streamlines reconciliation with clear audit trails, and generates detailed financial reports with one click for complete financial visibility.
How does Operations Management optimize courier workflows?expand_more
Operations Management optimizes every step of your business process from planning to execution, keeping workflows efficient and under control. Softpal tracks and manages processes in real time for complete insight, eliminates manual tasks with intelligent automation, makes better use of time and assets with data-driven decisions, and easily adapts to growing demands without compromising performance.
Can the software generate customs declarations automatically?expand_more
Yes, the system auto-generates customs declarations and documents for international shipments to ensure compliance across multiple countries. Softpal provides instant alerts for customs delays or exceptions, integrates with global courier APIs, supports multi-language and region-specific requirements, and maintains compliance-ready documentation for seamless cross-border shipping operations.
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Every customer gets the private support they have from our dedicated experience managers, meaning you'll pick up the phone or send an email to someone that knows your needs inside and out.

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We work closely with our customers to build features and integrations that provide the most value in the workflow. Every decision we make ensures our core functionality is exactly what you need, rather than overwhelm your team with things you don't.
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