Automated Vendor Booking
Shipments are booked with FREIGHTCOM from inside Softpal, using order details the system already holds. Manual re-entry disappears, and with it the delays and errors that come with copying data between screens.
Freightcom booking, tracking, and cancellations run inside Softpal, with vendor polling and manual booking on hand when you need them. One connection covers the shipping work your team does every day.
Our FREIGHTCOM integration services connect Softpal to the Freightcom API so bookings, labels, tracking data, and cancellations all move through one link. Your team keeps working in the screens they know, and carrier communication happens automatically behind the scenes.

Freightcom booking, tracking, and cancellations run inside Softpal, with vendor polling and manual booking on hand when you need them. One connection covers the shipping work your team does every day.
Shipments are booked with FREIGHTCOM from inside Softpal, using order details the system already holds. Manual re-entry disappears, and with it the delays and errors that come with copying data between screens.
When a booking needs to be cancelled, whether the requirement changed or something unforeseen came up, your team does it from Softpal in a few clicks. No vendor login, no support ticket.
Every FREIGHTCOM shipment can be followed from pickup to delivery on screen. Accurate answers reach customers quickly, and your support staff stop chasing carriers for status news.
If a vendor does not provide real-time notifications, the integration checks its API periodically instead. This is vendor polling. Frequent requests can overload a server and waste resources, so the check interval is chosen to keep information fresh without excess load.
A shipping setup that fits one company rarely fits the next. We configure the FREIGHTCOM integration to match your requirements, from how bookings are raised to how your team reviews and reports on shipments.
Automated booking, vendor polling to confirm availability, and manual booking for exceptions all live in the same system. That combination keeps the shipping process under your team's control without adding extra steps.
How often your system requests shipping data from FREIGHTCOM is its fetch rate. Set it to run every 5 minutes, hourly, or only on triggers like new orders and shipment status updates.
An automated pickup request through the FREIGHTCOM API tells the carrier your goods are ready and where to collect them. That notification sets the shipment process in motion.
The FREIGHTCOM API produces the estimated delivery date once the pickup has taken place, not at booking. Its calculation weighs distance, shipping method, the carrier's network, and order processing time.
FREIGHTCOM's import and export services extend to international shipping, with express delivery and freight forwarding options and customs brokerage to satisfy international regulations. Shipment tracking continues across the whole route, so you always know where goods stand.
Accounts payable teams use vendor reconciliation to line up internal transaction records, imported bills included, with statements from vendors like FREIGHTCOM. Comparing the two uncovers discrepancies that need timely resolution, which protects financial reporting. Expense retrieval through the FREIGHTCOM API automates the shipping and logistics portion of that work.
Keep several FREIGHTCOM accounts active at the same time and route consignments between them by criteria you define. Weight slabs can split shipments below and above 5kg into different accounts, and regional rules can point Hyderabad, Telangana traffic to one account and Bangalore, Karnataka to another, leaving a default account for the rest of India.










