Port Efficiency
Reduce vessel turnaround time by 30% with automated port call workflows and documentation.
Shipping Agency Management
Comprehensive Shipping Agency Management Platform
Our cloud-based maritime operations system simplifies port agency workflows with automated documentation, real-time vessel tracking, and integrated financial management for shipping companies of all sizes.
30%
Faster Turnaround
Essential Shipping Agency Features
Empowering Seamless Shipping Operations with Every Essential Feature You Need.
Workflow Automation
Eliminate manual processes with 100+ automated shipping documentation templates.
Digital Transformation
Enable paperless operations with e-SOF, e-Bills of Lading, and digital crew management for streamlined efficiency.
Cloud Flexibility
Access your maritime operations anytime, anywhere with full system availability across all devices.
Key Features of Agency Management Software
All the tools you need to manage your agency — efficiently, seamlessly, and with complete oversight.
Product Description
- Create Quotation for a customer with detailed description of vessel and voyage timings.
- After Quotation is confirmed, Job Order can be created. Maintain updated information in Checklist.
- Maintain Oil and Diesel data in Checklist upon Arrival and Departure.
- Upload multiple documents based on task and compliance needs.
- Manage all Accounts Payable and Receivable.
- Generate separate Debit Notes as needed.
- Create Partial Sales Bills for selected tasks or grouped charges.
- Assign daily activities using Task Scheduler and Daily Scheduler.
- Manage goods and containers for different clients on the same vessel.
Benefits
Benefits
- Port Calls
- Task List facility ensures all port call activities are completed effectively.
- Manage vendor purchases and handle crew/passenger logistics like visas, medicals, and travel.
- Use customizable SoF Templates to record real-time updates during the port call.
- Automatically generate Departure Disbursement Accounts with cost breakdowns from SoF.
- Track costs and payments to identify underpayments and enforce financial terms.
Tariffs
Tariffs
- Maintain a range of simple and complex tariffs for each Port Location or Individual Berth.
- Create unlimited tariffs with multiple items, automatically transferred to your offer document.
- Charges can be set in any currency, with automatic final tariff calculation in your preferred currency.
- Registered tariffs are auto-looked-up when creating new offers for speed and accuracy.
- An accurate offer is a key decision factor for owners when awarding a port call.
Transactions
Transactions
- Shipping agency services (Ports & Transit clearance through anchorages).
- Ship to Ship Transfer attendance.
- Spares, customs clearances & delivery.
- Supply/ Crew / Utility boats.
- Arranging Medical Attendance.
- Sea transportation (Motorboat services).
- Land transportation (Car services).
Manage all your tasks on an easy-to use platform
- Advanced Automation for Agencies.
- Streamlined Operations for Smoother Shipments.
- Detailed Documentation Configurable to Meet Your Needs.
- Improved Integration for Clearer Communication
- Easy Bookings and Bills of Lading
- Clever Container Management and Detention
- Single entry of data and validation using business rules.
- Increase your performance with Efficient workflows.
- It allows the total control of the transport flow of containers being loaded, unloaded and transhipped.
Steps To Go Live
Your clear, simple roadmap to launch successfully and start delivering results fast.
Subscription
Sign the contract by choosing the modules that best fit your business needs.
Migration
The migration of your data is done in coordination with our Project Leader, in total security.
Formation
Thanks to the Softpal AGMS project, our specialists will guide you to Go live.
Go-Live
Now you can focus on your Core Business. Softpal will take care of everything else.
favorite Why Our Customers Love Us
A Customer Experience You Can Count On
Because your trust is our biggest win.
Pricing that scales as you do. No surprises.
Our customers love our expectable pricing and the confidence it gives them when planning how to scale design across their business. We build plans in partnership with you, complementing your unique organizational structure and procurement needs.
Reliable customer support from your dedicated team
Every customer gets the private support they have from our dedicated experience managers, meaning you'll pick up the phone or send an email to someone that knows your needs inside and out.
Our customers become our product partners
We work closely with our customers to build features and integrations that provide the most value in the workflow. Every decision we make ensures our core functionality is exactly what you need, rather than overwhelm your team with things you don't.
Frequently Asked Questions
Got Questions? We've Got Answers.
What is Shipping Agency Management Software?expand_more
Softpal\'s Shipping Agency Management Software is an intelligent platform designed to streamline agency workflow with centralized client and project tracking, automated invoicing, team performance management, and real-time dashboards. It ensures transparency across operations, reduces manual coordination, and provides complete control over shipping agency activities with secure, cloud-based access.
How does Voyage & Vessel Tracking work?expand_more
The system monitors and manages vessel schedules, port calls, ETA/ETD, and turnaround times in real-time for proactive planning. Softpal tracks vessel status live, manages voyage history and turnaround KPIs, provides alerts for schedule deviations, and optimizes berthing and docking slots to reduce delays and ensure smooth coordination across shipping lines and terminals.
What types of port documents can be managed?expand_more
The platform digitally manages all critical port documents including Berthing Requests, NOR, SOF, and Arrival Reports in one centralized location. Softpal auto-generates compliant port documents, centralizes inward/outward clearance logs, standardizes templates to reduce errors, and ensures audit-ready documentation every time for faster approvals and seamless collaboration.
How does Cargo Handling Coordination improve operations?expand_more
Cargo Handling Coordination streamlines cargo operations with live coordination between ports, terminals, and ground transport teams. Softpal plans and tracks loading/unloading tasks, shares cargo instructions instantly with terminals, logs cargo status and exceptions, and improves efficiency with synchronized workflows to ensure faster turnaround and reduced bottlenecks.
What is Disbursement Accounting and how does it work?expand_more
Disbursement Accounting effortlessly manages DA creation and port cost tracking with full transparency and automated reconciliation. Softpal creates and sends detailed DA reports, tracks actual expenses against estimated costs, links port charges and third-party invoices, and reconciles accounts for owners and principals to ensure accuracy in financial operations.
Our Recent Works
Proof of our passion and expertise.
Success Powered by Partnership
See how strong partnerships and reliable service empower our clients.
Business Administrator, Leading Maritime Company
We were looking for a system that would become our core process for automating and managing shipping. Our use of agency system software has done several things for us. First, it helped us to streamline our shipping process from initial prospecting and logging of information to document management, quoting, support incidents and contract administration. Our decision to purchase the software was primarily based on its easy GUI and customizable views of information.
--CHRO, Well Known Shipping Agency
We had three specific requirements for the selection of an Agency management system. First, a quality product from a company with a track record for successful implementations of their product and a return on investment. Lastly, a company that could call and get assistance when required. The product is much more robust then similar offerings, the Asset management software is best in class and the customer support has been excellent.
--Executive Director, Dominant Shipping Agency
We needed a solution for managing our customers, new leads and the sales process. We found this software was easy to navigate and use, very easy to customize on our own. This was very important to use as we did not want to hear that we have to spend a lot more money to tailor the system. They have provided excellent support with a knowledgeable and friendly staff. We are pleased with the value we have got from Agency Management Software system.
