Frequently Asked Questions

Agency Management Software helps shipping agencies and freight agents manage shipments, vessel schedules, client billing, and sub-agent networks. Softpal Agency Software serves shipping agents across India and Southeast Asia.

Yes. Softpal Agency Management Software enables shipping agencies to manage sub-agent networks, allocate shipments, track commissions, and monitor performance across multiple locations.

Yes. Softpal Agency Software tracks offshore and cross-border dispatches with real-time status updates, vessel tracking, and automated notifications to clients and agents.

Yes. Softpal Agency Management Software generates shipping labels, AWBs, manifests, and customs documents for domestic and international shipments.

Yes. Softpal Agency Software is used by freight forwarders, NVOCCs, and shipping agencies to manage quotations, bookings, documentation, and billing in a single integrated platform.

Softpal Agency Management Software manages vessel arrival/departure schedules, port agent coordination, cargo readiness tracking, and port authority documentation for efficient vessel handling.

Yes. Softpal generates agency invoices, freight bills, disbursement accounts, and commission statements with support for multi-currency and GST-compliant billing.

Yes. Softpal Agency Management Software provides self-service portals for shippers and consignees to track shipments, download documents, and communicate with the agency.

Softpal Agency Software includes customs documentation generation, port authority compliance, IATA/IMDG compliance for air and sea, and regulatory reporting for shipping agencies.

Yes. Softpal supports multi-line agency operations where a single agency represents multiple shipping lines, with separate rate cards, documentation, and performance tracking per line.